Ace Hotel Brooklyn › FAQs
Know before you goAce Hotel Brooklyn FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9Where is Ace Hotel Brooklyn located?
Ace Hotel Brooklyn is at 252 Schermerhorn St, Boerum Hill, Brooklyn, NY 11217, at the corner of Schermerhorn and Bond.
How many rooms does Ace Hotel Brooklyn have?
Ace Hotel Brooklyn offers 287 non-smoking guest rooms and suites.
Is Wi‑Fi included at Ace Hotel Brooklyn?
Yes, free Wi‑Fi is available in guest rooms and public areas; an enhanced in-room 'super WiFi' with TV casting is included in the destination fee.
Does Ace Hotel Brooklyn have a pool or spa?
No, Ace Hotel Brooklyn does not have an on-site pool or spa.
What on-site dining does Ace Hotel Brooklyn offer?
On-site dining includes Lele's Roman (all-day Roman cuisine), Koju (a 14-seat omakase counter), and The Lobby (cocktails and an all-day menu).
Is there a fitness center at Ace Hotel Brooklyn?
Yes, the 24-hour fitness center is on the third floor and is accessible with your guest room key.
Does Ace Hotel Brooklyn offer parking?
Ace Hotel Brooklyn has no on-site parking, but nearby off-site parking is available at an independent lot; rates and payment are handled directly by that lot.
What is included in the destination fee at Ace Hotel Brooklyn?
The $40/night destination fee covers 24-hour gym access, enhanced in-room WiFi with TV casting, complimentary domestic and international phone calls, and a 15% discount at the Ace Retail Shop, among other listed benefits.
Can Ace Hotel Brooklyn arrange transportation?
Yes, the hotel can arrange transportation for guests upon request.
Age policy & families
8What is the minimum age to book a room at Ace Hotel Brooklyn?
Guests must be 21 years of age or older to book a room or check in at Ace Hotel Brooklyn.
Can someone under 21 stay at Ace Hotel Brooklyn if an adult checks in?
Ace Hotel Brooklyn allows companions of any age to stay when the primary booking guest who checks in is at least 21.
Does Ace Hotel Brooklyn provide cribs or infant bedding?
Yes, cribs are available free upon request at Ace Hotel Brooklyn.
Are children charged differently at Ace Hotel Brooklyn?
Third-party booking sites report that guests 18 and older are charged as adults; the hotel’s policy requires the booking guest to be 21+.
Is Ace Hotel Brooklyn an adults-only property?
No — Ace Hotel Brooklyn welcomes all ages, though the guest who books and checks in must be at least 21.
Do service animals have any fee at Ace Hotel Brooklyn?
Service animals are exempt from pet fees at Ace Hotel Brooklyn.
Does Ace Hotel Brooklyn accept pets other than dogs?
Third-party sources indicate the hotel accepts dogs under its pet policy; information about other animal types is not specified.
Is a pet fee charged for dogs at Ace Hotel Brooklyn?
Yes, Ace Hotel Brooklyn charges $25 per dog per night for dogs under 25 lbs, and a pet waiver form is required at check-in.
Check-in & hotel policies
10What are the check-in and check-out times at Ace Hotel Brooklyn?
Check-in at Ace Hotel Brooklyn begins after 3:00 PM, and check-out is at 12:00 PM (noon).
Can I request early check-in or late check-out at Ace Hotel Brooklyn?
Yes, early check-in and late check-out are available upon request, subject to availability.
What identification is required at check-in at Ace Hotel Brooklyn?
All guests must present a valid government-issued photo ID and a credit card at check-in.
Does Ace Hotel Brooklyn place a hold on my card at check-in?
Yes, a credit card is authorized at check-in for the room cost plus taxes and an additional $300 incidental hold.
What forms of payment does Ace Hotel Brooklyn accept?
Ace Hotel Brooklyn accepts major credit cards including American Express, Discover, Mastercard, Visa, and other listed providers; transactions can be cashless.
Is there a front desk and concierge at Ace Hotel Brooklyn?
Yes, Ace Hotel Brooklyn has a 24-hour front desk and concierge services.
Does Ace Hotel Brooklyn offer luggage storage?
Yes, luggage storage is available at Ace Hotel Brooklyn.
Are laundry or dry-cleaning services available at Ace Hotel Brooklyn?
Yes, valet laundry service and express options are available at Ace Hotel Brooklyn with stated pickup and return timeframes.
Does Ace Hotel Brooklyn charge for breakfast?
Breakfast at Ace Hotel Brooklyn is available for a surcharge rather than complimentary, with typical pricing ranges published by third parties.
Is there a destination fee at Ace Hotel Brooklyn?
Yes, Ace Hotel Brooklyn charges a destination fee of $40 per night plus tax that covers specified in-hotel benefits.
Rooms & suites overview
9What room types are available at Ace Hotel Brooklyn?
Room types include: Room (Small); Room, 1 Queen Bed; Double Room; Room (Medium); Room (Medium Skyline); and Suite.
Are Ace Hotel Brooklyn rooms non-smoking?
Yes, all guest rooms and suites at Ace Hotel Brooklyn are non-smoking.
What bedding is in the Room (Small) at Ace Hotel Brooklyn?
The Room (Small) at Ace Hotel Brooklyn has 1 King Bed.
What bedding does the Room, 1 Queen Bed at Ace Hotel Brooklyn include?
The Room, 1 Queen Bed includes 1 Queen Bed.
What beds are in the Double Room at Ace Hotel Brooklyn?
The Double Room at Ace Hotel Brooklyn includes 2 Queen Beds.
Does the Room (Medium Skyline) at Ace Hotel Brooklyn offer views?
Some rooms at Ace Hotel Brooklyn feature floor-to-ceiling windows and skyline views; Room (Medium Skyline) is listed as a skyline-facing room type.
What amenities are included in every room at Ace Hotel Brooklyn?
Every room includes Firsthand toiletries, a flat-screen TV, Pearl+ soap, a hairdryer, a fully stocked minibar, bathrobe, iron, and an in-room safe.
Do Ace Hotel Brooklyn suites have king beds?
Yes, the Suite at Ace Hotel Brooklyn is listed with 1 King Bed.
Is enhanced in-room Wi‑Fi included with Ace Hotel Brooklyn rooms?
Enhanced in-room 'super WiFi' with TV casting is included as part of the destination fee at Ace Hotel Brooklyn.
Room by room
63Room (Small)
What is the Room (Small) at Ace Hotel Brooklyn like?
At 290 sq. ft. , the Room (Small) is a compact, individually decorated and furnished one-bedroom space. It has city-facing windows that bring in natural light and glimpses of the Manhattan skyline, plus a desk, desk chair, laptop workspace, wardrobe and in-room safe. It is a practical base for exploring Boerum Hill and Downtown Brooklyn.
What is the bathroom like in this room?
The private bathroom has a rainfall showerhead , a bathrobe, a hair dryer, and Firsthand shampoo, conditioner and body wash, plus Pearl+ soap. Towels and bed sheets are changed every two days, and housekeeping visits daily.
What technology and comforts are in the room?
You get a 42-inch flat-screen TV with satellite channels, free WiFi, air conditioning and heating, an iron and ironing board on request, and a fully stocked minibar. Room service runs during limited hours. Through the destination fee, in-room super WiFi with TV casting is included.
What does the destination fee cover?
A destination fee of $40 per night plus tax applies. It covers 24-hour access to the third-floor fitness center (your room key opens it), in-room super WiFi with TV casting, complimentary domestic and international phone calls, and 15% off the Ace Retail Shop.
What are check-in and check-out times, and what do I need to bring?
Check-in is after 3:00 PM and check-out is at noon. Early check-in and late check-out can be requested and depend on availability. Guests must be 21 or older to book, and need a valid government-issued photo ID and a credit card at check-in. The card is authorized for the room cost plus taxes and a $300 incidentals hold.
Where can I eat and drink at Ace Hotel Brooklyn?
Lele's Roman is the ground-floor all-day Roman restaurant, serving breakfast, lunch, dinner and aperitivo. Koju is a 14-seat omakase sushi counter off the lobby, open Tuesday to Saturday with two seatings and priced at $145 per person. The Lobby serves craft cocktails and an all-day menu.
How easy is it to get around from the hotel, and is there parking?
The Hoyt-Schermerhorn subway station (A, C, G) is directly across the street, about a two-minute walk. Barclays Center is roughly an 11-minute walk, and the Atlantic Terminal LIRR is nearby. The hotel has no on-site parking or valet. Offsite parking is at 255 Schermerhorn St, about $34 overnight for a sedan, paid at the lot. The hotel can also arrange transportation on request.
Is the Room (Small) a good fit for couples or a longer stay at Ace Hotel Brooklyn?
With its 1 King Bed , desk, desk chair and laptop workspace, the Room (Small) suits couples or solo travelers settling in for several nights. Daily housekeeping and a fully stocked minibar make it a comfortable, low-maintenance base in Boerum Hill, just steps from the hotel's restaurants and the Hoyt-Schermerhorn subway.
How does the Room (Small) compare with larger room categories at Ace Hotel Brooklyn?
At 290 sq. ft. , the Room (Small) is the hotel's most compact category, with city-facing windows offering glimpses of the Manhattan skyline. Larger categories at Ace Hotel Brooklyn step up in size and some feature floor-to-ceiling windows with panoramic views of Manhattan, the Statue of Liberty and Brooklyn — worth considering if an expansive view is the priority, while the Room (Small) delivers the same comforts in a more efficient footprint.
Can I bring my dog to Ace Hotel Brooklyn?
Yes — dogs under 25 lbs are welcome for $25 per pet per day, with a pet waiver signed at check-in. The destination fee also includes complimentary pet beds and amenities for pet-owning guests, and the hotel can arrange pet sitting or dog-walking services on request.
Room, 1 Queen Bed
What will I see from the room?
The room has urban views of the Boerum Hill area, where the hotel sits at the meeting point of Downtown Brooklyn and Fort Greene. It is a city-outlook room rather than one with a private balcony or terrace, so most of the neighborhood experience happens just outside the door.
Is this a good room for working or staying a few nights?
Yes. There is a desk and desk chair with a laptop workspace , free WiFi, a wardrobe or closet, a safe and an iron and ironing board on request. Housekeeping is daily, and linens and towels are changed every 2 days. A 42-inch flat-screen TV with satellite channels and a fully stocked minibar are in the room.
What does the destination fee include?
A destination fee of $40 per night plus tax applies. It covers 24-hour fitness center access, in-room super WiFi with TV casting, complimentary domestic and international phone calls and 15% off the Ace Retail Shop. Pet-owning guests also receive complimentary pet beds and amenities.
What should I know about check-in?
Check-in is after 3:00 PM and check-out is at noon . Early check-in and late check-out are available on request, subject to availability. The primary booking guest must be 21 or older and present a valid government-issued photo ID and a credit card. A $300 incidentals hold is added to the room cost and taxes at check-in.
Where can I eat without leaving the hotel?
Lele's Roman on the ground floor serves breakfast, lunch, dinner and weekend brunch, with aperitivo daily from 5pm to 7pm. The Lobby is an intimate bar with craft cocktails and an all-day menu. Koju is a 14-seat omakase counter, open Tuesday to Saturday, with reservations essential.
How easy is it to get around from Ace Hotel Brooklyn?
The Hoyt-Schermerhorn subway station (A, C and G lines) is directly across the street, about a 2-minute walk. Atlantic Terminal LIRR and Barclays Center are close by, and BAM is within walking distance. The Brooklyn Bridge is roughly a 14-minute walk, and Lower Manhattan is about 10 to 30 minutes by public transit.
Is there parking, and can I bring a dog?
There is no on-site parking or hotel valet . Offsite parking is at IPark, 255 Schermerhorn St, at about $34 overnight for a sedan, paid at the lot. Dogs under 25 lbs are welcome for $25 per pet per day, with a waiver signed at check-in. Service animals are exempt from the fee.
What is the bathroom like in this room?
The private bathroom has a rainfall showerhead , plush bathrobes, and a set of free toiletries including shampoo and soap. A hair dryer is provided, and towels are refreshed every 2 days. Note that toothbrushes and toothpaste are not stocked, so pack your own.
How does the Queen Room compare with the hotel's larger room categories?
At 250 sq. ft. , the Queen Room is one of the hotel's more compact, efficient layouts, built for two guests with a single queen bed. Larger categories at Ace Hotel Brooklyn step up in square footage and in some cases add the floor-to-ceiling windows with panoramic Manhattan, Statue of Liberty or Brooklyn views found in select rooms and suites, so guests chasing a dramatic skyline view should look at those tiers, while this room suits travelers who want a well-designed base in the same Boerum Hill building.
Is this room better suited to a short stay, a couple, or a longer trip?
It's built for two guests with one queen bed, making it a natural fit for couples or solo travelers who want a compact, efficient home base. The laptop workspace, daily housekeeping and in-room safe make it workable for a longer stay, though with no rollaway bed or crib available, it isn't set up to accommodate additional sleepers.
Double Room
What does the Double Room at Ace Hotel Brooklyn look out on?
This category is a city view room. The hotel sits where Boerum Hill, Downtown Brooklyn and Fort Greene meet, just south of the Brooklyn Bridge. The panoramic Manhattan and Statue of Liberty outlooks belong to certain rooms with floor-to-ceiling windows, so treat the Double Room as a well-placed, practical city-view stay.
Is the room good for working remotely?
Yes. The room has a desk, desk chair and laptop workspace , free WiFi, and a safe for your devices. The destination fee upgrades the in-room connection to super WiFi with TV casting. The 24-hour gym on the 3rd floor is opened with your room key.
What is included with the Double Room, and what is the destination fee?
A destination fee of $40 per night plus tax applies. It covers 24-hour fitness center access, super WiFi with TV casting, complimentary domestic and international phone calls, and 15% off the Ace Retail Shop. Breakfast is not included. Full breakfast is available for an additional charge.
Where can I eat and drink without leaving Ace Hotel Brooklyn?
Lele's Roman serves all-day Roman cooking, including pinsas and classics like Cacio e Pepe, and takes reservations through Resy. Koju is a 14-seat omakase counter, open Tuesday to Saturday with two evening seatings. The Lobby serves craft cocktails and an all-day menu. The room also has a fully stocked minibar, and room service runs during limited hours.
How do I get around from the hotel, and is there parking?
The Hoyt-Schermerhorn subway station (A, C, G) is directly across the street, about a 2-minute walk. Barclays Center is roughly an 11-minute walk, and the Atlantic Terminal LIRR is nearby. The hotel has no on-site parking or valet . IPark at 255 Schermerhorn St is the offsite option, at about $34 for a sedan, paid at the lot.
What should I know about check-in and check-out?
Check-in is after 3:00 PM and check-out is at noon . Early check-in and late check-out can be requested, subject to availability. Guests aged 21 or over need a government-issued photo ID and a credit card at check-in. The card is authorised for the room cost plus taxes and a $300 incidentals hold .
Can I bring a dog to the Double Room?
Dogs are welcome at $25 per pet per day for dogs under 25 lbs, and a pet waiver is signed at check-in. The hotel can arrange pet sitting or dog-walking. Pet beds and amenities are covered by the destination fee. Service animals are exempt from pet fees.
How are the beds set up in the Double Room, and who does it suit?
The Double Room is furnished with 2 Queen Beds , making it comfortable for up to four guests. The 340 sq ft layout, with its own bedroom area, desk and wardrobe, works well for friends or family sharing, while still giving two couples travelling together their own queen bed each.
What is the bathroom like in the Double Room?
The private bathroom has a rainfall showerhead , with Firsthand shampoo, conditioner, body wash and soap supplied, plus a hairdryer and bathrobes for lounging around the room. Towels and bed sheets are refreshed every two days, and daily housekeeping keeps the space tidy throughout the stay.
How far is the Double Room from the beach?
Ace Hotel Brooklyn sits well inland in Boerum Hill, so the coast is a deliberate day trip rather than a stroll. Brighton Beach is about 6 miles away and reachable by subway in around 20 minutes, while Coney Island is roughly 9 miles out, about a 35-minute subway ride. Both make for an easy half-day excursion from the hotel.
Does the Double Room work for a longer stay?
Yes. Between the desk and desk chair for working, a wardrobe and safe for settling in properly, daily housekeeping, and valet laundry service available on request, the Double Room holds up well beyond a one-night stop. The minibar and limited-hours room service also mean guests aren't always having to head out.
Room (Medium)
What does the Room (Medium) at Ace Hotel Brooklyn look out on?
The 325 sq. ft. Room (Medium) has large windows that bring in natural light and frame city views . Across Ace Hotel Brooklyn, some rooms have floor-to-ceiling windows with panoramic views of Manhattan, the Statue of Liberty and Brooklyn, and the building is a 13-story Brutalist-facade tower in Boerum Hill. The exact outlook varies by room.
How big is the room and what is the layout?
At 325 sq. ft. , it is a one-bedroom room with a laptop workspace, a desk and chair and a wardrobe or closet. The room is individually decorated and furnished, with air conditioning and heating.
What is included with the room and what does the destination fee cover?
A destination fee of $40 per night plus tax applies. It covers 24-hour fitness center access, enhanced in-room super WiFi with TV casting, complimentary domestic and international phone calls and 15% off the Ace Retail Shop. It also includes complimentary pet beds and amenities for guests bringing dogs. In the room you will find a fully stocked minibar, a 42-inch TV with satellite channels, a safe and limited-hours room service.
Is there a gym, pool or spa at Ace Hotel Brooklyn?
The gym is on the 3rd floor, open 24 hours , and your room key gives you access. It was designed with Yeah, I Work Out and pairs modern cardio and strength equipment with a vintage studio feel. There is no pool and no on-site spa, though other spa options are nearby.
Where can I eat and drink at the hotel?
Lele's Roman is the all-day Roman restaurant on the ground floor, serving breakfast, lunch, dinner, weekend brunch and a daily 5pm–7pm aperitivo. Koju is a 14-seat omakase counter, open Tuesday to Saturday with seatings at 5:45pm and 8:15pm. The Lobby is the bar, with food service from 7:30am and a bakery counter open daily 7am–2pm.
How do I get around from Ace Hotel Brooklyn, and is there parking?
The Hoyt-Schermerhorn station (A, C, G) is directly across the street , about a 2-minute walk. Atlantic Avenue-Barclays Center and Jay Street-MetroTech stations and the Atlantic Terminal LIRR are also nearby. Barclays Center is about an 11-minute walk, and the hotel is within walking distance of BAM. There is no on-site parking or valet. IPark at 255 Schermerhorn St is the offsite option, at roughly $34 for a sedan paid at the lot.
What should I know about check-in and bringing a dog?
Check-in is after 3:00 PM and check-out is at noon . Early check-in and late check-out are available on request, subject to availability. You will need a government-issued photo ID and a credit card, and the card is authorized for the room cost plus taxes plus a $300 incidentals hold. Dogs under 25 lbs are welcome for $25 per pet per day, with a waiver signed at check-in.
What is the bathroom like in the Room (Medium)?
The private bathroom has a rainfall showerhead and comes stocked with shampoo, soap and other free toiletries, plus a hair dryer and bathrobes. Towels and bed sheets are changed every 2 days , and daily housekeeping keeps the room in order throughout your stay.
Who is the Room (Medium) best suited for?
With 1 King Bed and a sleeps-2 capacity , this room suits couples or a solo traveler wanting a comfortable base in Boerum Hill. The desk, desk chair and laptop workspace make it workable for a short business trip as well as a leisure stay, and the individually decorated, individually furnished layout gives it a distinct, non-cookie-cutter feel.
How does the Room (Medium) compare with other room categories at Ace Hotel Brooklyn?
At 325 sq. ft. , the Room (Medium) is a compact, well-appointed starting point within the hotel's lineup of 287 rooms and suites. Higher categories in the building are known for floor-to-ceiling windows framing panoramic views of Manhattan, the Statue of Liberty and Brooklyn , so travelers who prioritize a dramatic outlook may want to ask about an upgrade, while the Room (Medium) focuses on efficient, comfortable essentials for the price.
Is the area around the hotel quiet or does it have a lot of street noise?
The hotel sits at the meeting point of Boerum Hill, Downtown Brooklyn and Fort Greene , a walkable, mixed residential-and-commercial pocket of Brooklyn rather than a nightlife strip. Being a short walk from the Hoyt-Schermerhorn subway station means there is some city energy at street level, but the neighborhood itself is generally described as leafy and residential compared to busier Manhattan corridors.
How far is the Room (Medium) from the hotel's restaurants and nearby attractions?
Everything is effectively downstairs: Lele's Roman, Koju and The Lobby bar are all on-site, so there's no travel involved for breakfast, dinner or a nightcap. Outside the hotel, it's walking distance to the Brooklyn Academy of Music (BAM) , and Barclays Center is about an 11-minute walk, making the Room (Medium) a convenient base for exploring Boerum Hill and Fort Greene on foot.
Room (Medium Skyline)
What does the Room (Medium Skyline) at Ace Hotel Brooklyn look out on?
This category has a city view that frames the Brooklyn skyline . The hotel is a 13-story Brutalist-facade building in Boerum Hill, so you are looking out over the surrounding borough rather than a courtyard.
How big is the Medium Skyline room and what is the layout?
It is 325 sq. ft. with one bedroom . The space holds the king bed, a desk with chair as a laptop workspace, and a wardrobe. The décor is individually furnished and decorated, with thin carpet underfoot, and the room has air conditioning and heating.
What is included with this room, and what is the destination fee?
A destination fee of $40 per night plus tax applies. It covers 24-hour fitness center access, in-room super WiFi with TV casting, complimentary domestic and international phone calls, and 15% off the Ace Retail Shop. In the room you also have a 42-inch TV with satellite channels, a minibar and a safe.
What are check-in and check-out times, and what do I need to bring?
Check-in is after 3:00 PM and check-out is at noon . Early check-in and late check-out can be requested, subject to availability. You need a valid government-issued photo ID and a credit card, and the booking guest must be 21 or older. A $300 incidentals hold is placed on the card at check-in.
Where can I eat without leaving Ace Hotel Brooklyn?
The ground floor has Lele's Roman , serving Roman classics from breakfast to dinner. Koju is a 14-seat omakase counter, open Tuesday to Saturday, with reservations essential. The Lobby bar and eatery serves craft cocktails and an all-day menu. In-room service runs during limited hours.
Is there a pool, spa or gym?
Ace Hotel Brooklyn has no pool and no on-site spa , though there are spa options nearby. The third-floor gym is open 24 hours and your room key gives you access. It was designed with Yeah, I Work Out and is styled as a vintage studio.
How easy is it to get around from the hotel?
The Hoyt-Schermerhorn subway station (A, C, G) is directly across the street , about a 2-minute walk. Barclays Center is about an 11-minute walk and the New York Transit Museum about 8 minutes. BAM is also within walking distance. There is no on-site parking, but IPark at 255 Schermerhorn St is nearby, and the hotel can arrange transportation on request.
What is the bathroom like in the Medium Skyline room?
The private bathroom has a rainfall showerhead , plush bathrobes and a hair dryer, with shampoo and soap provided. Towels and bed linens are refreshed every two days, and daily housekeeping keeps everything topped up during your stay.
How does the Medium Skyline room compare to the hotel's larger skyline rooms?
Across Ace Hotel Brooklyn's 287 rooms, some of the larger categories open onto floor-to-ceiling windows with panoramic views . The Medium Skyline keeps that same city backdrop in a tighter, efficient 325 sq. ft. footprint , making it a smart pick for guests who want the skyline outlook without stepping up to the biggest layout.
Is the Medium Skyline room a good fit for a longer stay?
Yes — the desk and desk chair make it workable for remote work , and the room's minibar and in-room safe cover day-to-day needs. The hotel's valet laundry service (regular and express options) is useful for anyone staying multiple nights, and the king bed and 325 sq. ft. layout comfortably suit two guests settling in rather than just passing through.
How close is the Medium Skyline room to the hotel's restaurants and the neighborhood's landmarks?
You're on-site with Lele's Roman, Koju and The Lobby all reachable by elevator. Outside, it's an easy walk to the Brooklyn Academy of Music , about an 11-minute walk to Barclays Center, and roughly 8 minutes to the New York Transit Museum — all while the Hoyt-Schermerhorn subway stop sits directly across the street for anything further afield.
Suite
What does the Suite at Ace Hotel Brooklyn look out on?
The Suite has a city view over Boerum Hill and downtown Brooklyn. The hotel sits where Boerum Hill, Downtown Brooklyn and Fort Greene meet, so you are in the middle of the borough, just south of the Brooklyn Bridge.
What is the bathroom like?
The private bathroom has a rainfall showerhead , bathrobes, a hair dryer, and shampoo, conditioner and body wash, with Pearl+ soap. Towels and bed sheets are changed every two days, and housekeeping comes daily.
Is there room to work or relax in the Suite?
Yes. The 545 sq. ft. one-bedroom suite has a seating area, plus a desk and desk chair that work as a laptop workspace. The décor is individually decorated and furnished, which gives it a residential feel. Free WiFi is available on the 'Ace Hotel Brooklyn' network.
What does the destination fee cover?
A destination fee of $40 per night plus tax applies. It covers 24-hour fitness center access, in-room 'super WiFi' with TV casting, complimentary domestic and international phone calls, and 15% off the Ace Retail Shop.
What are check-in and check-out times, and what do I need to bring?
Check-in is after 3:00 PM and check-out is at noon. Early check-in and late check-out can be requested, subject to availability. The booking guest must be 21 or older and show a valid government-issued photo ID and a credit card. The card is authorized for the room cost plus taxes and an additional $300 incidentals hold.
Where can I eat and drink without leaving the hotel?
The ground floor has Lele's Roman , an all-day Roman restaurant serving breakfast, lunch, dinner and an aperitivo hour from 5pm to 7pm. Koju is a 14-seat omakase counter off the lobby, with seatings Tuesday to Saturday. The Lobby is a bar with an all-day menu; the bar opens at noon. Room service runs during limited hours.
How do I get around, and is there parking?
The Hoyt-Schermerhorn subway station (A, C, G) is directly across the street, about a 2-minute walk. Atlantic Avenue-Barclays Center and the Atlantic Terminal LIRR are also nearby. There is no on-site parking or valet ; the nearest option is IPark at 255 Schermerhorn St, paid at the lot. The hotel can arrange transportation on request.
What is within walking distance of the Suite?
The Brooklyn Academy of Music and Fort Greene Park are within walking distance. The New York Transit Museum is about 8 minutes on foot, and Barclays Center is about 11 minutes. DeKalb Market Hall, with around 40 food vendors, is also in the neighborhood.
Does the hotel have a pool or spa?
Ace Hotel Brooklyn has no pool and no on-site spa , though other spa options are nearby. The third-floor gym is open 24 hours , and your room key gives you access.
Food & drink
10What on-site restaurants does Ace Hotel Brooklyn have?
Ace Hotel Brooklyn hosts Lele's Roman (all-day Roman cuisine), Koju (a 14-seat omakase sushi counter), and The Lobby bar with an all-day menu and craft cocktails.
Is breakfast included with a room at Ace Hotel Brooklyn?
Breakfast is not included with room rates; full breakfast is available for a surcharge at the hotel's dining outlets.
What are Lele's Roman hours at Ace Hotel Brooklyn?
Lele's Roman serves breakfast daily 7:00 a.m.–11:00 a.m., lunch 11:30 a.m.–2:30 p.m., dinner Sun–Wed 5:30 p.m.–9:00 p.m. and Thu–Sat 5:30 p.m.–10:00 p.m., plus weekend brunch and daily aperitivo hour.
Do I need a reservation for Koju at Ace Hotel Brooklyn?
Yes. Koju requires reservations and operates two seatings Tue–Sat at about 5:45 p.m. and 8:15 p.m.; reservations are available via SevenRooms or Resy.
How much does the Koju omakase at Ace Hotel Brooklyn cost?
Koju's omakase menu is published at roughly $145 per person, with optional sake pairings and supplemental nigiri available at added cost.
What does The Lobby serve and when is it open at Ace Hotel Brooklyn?
The Lobby serves breakfast items and an all-day menu including sandwiches and salads; food service runs roughly 7:30 a.m.–11:30 a.m. for breakfast and 11:30 a.m.–10:00 p.m. for the all-day menu, while the bar hours extend later.
Can I make reservations for Lele's Roman at Ace Hotel Brooklyn?
Yes. Lele's Roman accepts reservations through Resy.
Are there bakery or grab-and-go options at Ace Hotel Brooklyn?
Yes. The Lobby has a Bakery Counter with limited hours (7:00 a.m.–2:00 p.m.) offering pastries and grab-and-go items.
Does Ace Hotel Brooklyn offer room service?
The provided facts do not specify room service availability, so please contact the hotel or BookResorts agents for current details.
Are there dietary accommodations at Ace Hotel Brooklyn restaurants?
Specific menu accommodations are not detailed in the facts; contact the restaurant directly or ask the hotel concierge for dietary requests.
Spa & wellness
8Does Ace Hotel Brooklyn have an on-site spa?
No — Ace Hotel Brooklyn does not have an on-site spa, though the hotel notes there are nearby spa options in the neighborhood.
Can the hotel arrange spa appointments near Ace Hotel Brooklyn?
The facts state nearby spa options are available, but do not detail booking services; contact the hotel concierge or BookResorts agents to ask about arranging appointments.
Are spa treatments included in the destination fee at Ace Hotel Brooklyn?
No — the destination fee covers fitness-center access, enhanced in-room WiFi with casting, calls, and retail discounts; spa treatments are not listed as included.
Does Ace Hotel Brooklyn offer in-room massage services?
The provided information does not confirm in-room massage availability; please contact the hotel concierge for current offerings.
Where can I find a spa near Ace Hotel Brooklyn?
The facts mention nearby spa options exist but do not name specific businesses; ask the hotel concierge for recommendations and reservations.
Is the fitness center at Ace Hotel Brooklyn a substitute for a spa?
Ace Hotel Brooklyn has a 24-hour fitness center on the 3rd floor with modern cardio and strength equipment, but it is a gym rather than a spa.
Are wellness or relaxation classes offered at Ace Hotel Brooklyn?
No specific wellness class schedule is provided in the facts; contact the hotel for any current programming or partner offerings.
Do any hotel packages include spa credits at Ace Hotel Brooklyn?
The facts do not mention spa-credit packages; please check with the hotel or BookResorts agents for current package details.
Pools & on site
8Does Ace Hotel Brooklyn have a pool?
No. Ace Hotel Brooklyn does not have an on-site pool.
Where can I swim if I stay at Ace Hotel Brooklyn?
There is no on-site pool; the facts note Brooklyn Bridge Park, Brighton Beach, and Coney Island are reachable from the hotel for waterfront visits.
How far is Coney Island from Ace Hotel Brooklyn for a beach day?
Coney Island is about 9 miles from Boerum Hill and reachable by subway in roughly 35 minutes per the provided facts.
Is Brighton Beach close to Ace Hotel Brooklyn?
Brighton Beach is about 6 miles away and can be reached by subway in about 20 minutes according to the facts.
Does the hotel offer transport to nearby beaches from Ace Hotel Brooklyn?
The facts state the hotel can arrange transportation on request; contact the hotel concierge for help organizing a trip to nearby beaches.
Are there public pools near Ace Hotel Brooklyn?
The provided facts do not list any specific nearby public pools; contact the concierge or local listings for current public-pool options.
Can I use a local gym or club pool with my hotel stay at Ace Hotel Brooklyn?
The facts do not mention partner gym or club pool access; ask the hotel concierge about any local partnerships or recommendations.
Is lifeguard supervision available at nearby beaches from Ace Hotel Brooklyn?
The facts do not specify lifeguard coverage; check local beach information before visiting Brighton Beach or Coney Island.
Weather & seasons
8When is the best time to visit Ace Hotel Brooklyn for mild weather?
Shoulder seasons—spring (April to early June) and fall (September to early November)—are commonly recommended for milder weather in New York City.
What months are often recommended for comfortable NYC weather near Ace Hotel Brooklyn?
May and October are frequently recommended by travel guides for comfortable weather in New York City.
What is summer like near Ace Hotel Brooklyn?
Summer in New York is typically warm to hot and humid, with July and August usually the hottest and rainier months.
What should I expect in winter when visiting Ace Hotel Brooklyn?
January and February are the coldest months and can include snow and Nor'easters, with generally lower travel prices.
Are there seasonal crowds to consider when staying at Ace Hotel Brooklyn?
The facts note summer is NYC's busiest tourist season; shoulder seasons offer milder weather and often fewer crowds.
How should I pack for a fall visit to Ace Hotel Brooklyn?
Fall (especially September–mid-October) tends to be mild and often sunny, so layers and a light jacket are practical based on the seasonal summary.
Can weather affect getting around from Ace Hotel Brooklyn?
Severe winter storms or summer heat can affect travel, but the hotel is centrally located near multiple subway lines for efficient transit in typical conditions.
Is there a rainy season I should avoid when booking Ace Hotel Brooklyn?
Summer months can be rainier; if you prefer drier weather, consider spring or fall shoulder seasons per the provided guidance.
Getting there & around
13What is the address of Ace Hotel Brooklyn?
Ace Hotel Brooklyn is located at 252 Schermerhorn St, Brooklyn, New York, 11217.
What time is check-in and check-out at Ace Hotel Brooklyn?
Check-in begins after 3:00 PM and check-out is at 12:00 PM (noon).
Is there a minimum age to book a room at Ace Hotel Brooklyn?
Yes — the person who books and checks in must be 21 years or older and must present a valid government-issued photo ID and a credit card at check-in.
Does Ace Hotel Brooklyn have parking?
The hotel has no on-site parking or valet; offsite parking is available nearby at IPark, 255 Schermerhorn St, paid directly at the lot.
Does Ace Hotel Brooklyn have an on-site pool or spa?
No — Ace Hotel Brooklyn does not have an on-site pool or spa, though there are nearby spa options in the neighborhood.
Is there a fitness center at Ace Hotel Brooklyn?
Yes — a 24-hour fitness center is located on the 3rd floor and is accessible with your guest room key.
Is WiFi included at Ace Hotel Brooklyn?
Free WiFi is available in guest rooms and public areas; an enhanced in-room 'super WiFi' with TV casting is included as part of the destination fee.
Does Ace Hotel Brooklyn accept pets?
The hotel accepts dogs for a fee of $25 per pet per day for dogs under 25 lbs and requires a pet waiver at check-in; service animals are exempt from pet fees.
What payment methods does Ace Hotel Brooklyn accept?
The property accepts major credit cards including American Express, Discover, Mastercard, Visa, JCB, Diners Club, and debit cards; the hotel operates cashless transactions.
Will Ace Hotel Brooklyn put a hold on my card at check-in?
Yes — a credit card is authorized at check-in for the room cost plus taxes and an additional $300 hold for incidentals.
Can the hotel arrange transportation from the airport?
Yes — the hotel can arrange transportation for guests on request; contact the front desk or concierge for details.
What is the destination fee at Ace Hotel Brooklyn and what does it cover?
A destination fee of $40 per night plus tax applies and covers 24-hour fitness center access, enhanced in-room WiFi with TV casting, complimentary domestic and international phone calls, and a 15% discount at the Ace Retail Shop.
How close is Ace Hotel Brooklyn to public transit?
The Hoyt-Schermerhorn subway station (A, C, G lines) is directly across the street, and Atlantic Avenue–Barclays Center and Jay Street–MetroTech stations are also nearby for easy subway and LIRR connections.
Things to do
11What on-site dining options are available at Ace Hotel Brooklyn?
On-site dining includes Lele's Roman (all-day Roman cuisine), Koju (a 14-seat omakase counter), and The Lobby bar with an all-day menu and craft cocktails.
Is breakfast included with stays at Ace Hotel Brooklyn?
No — breakfast is available for a surcharge and is not complimentary; breakfast options are offered at Lele's Roman and The Lobby.
What are Lele's Roman hours at Ace Hotel Brooklyn?
Lele's Roman serves breakfast daily from 7:00 AM–11:00 AM, lunch 11:30 AM–2:30 PM, weekend brunch 11:00 AM–2:30 PM, and dinner in the evenings according to the published schedule.
How do I make a reservation at Koju at Ace Hotel Brooklyn?
Koju reservations are essential and can be made via SevenRooms or Resy for its limited 14-seat omakase counter.
What can I expect from the Koju omakase experience at Ace Hotel Brooklyn?
Koju offers an approximately 13–14-course omakase tasting menu with additional options for sake pairings and supplemental nigiri; reservations and two evening seatings are offered Tue–Sat.
Does Ace Hotel Brooklyn offer evening entertainment on-site?
Yes — the hotel offers evening entertainment on site in addition to its dining and bar spaces; check with the front desk for current schedules.
Are there coworking spaces at Ace Hotel Brooklyn?
Yes — the hotel provides coworking spaces with free WiFi for guests who need to work during their stay.
What nearby attractions can I visit from Ace Hotel Brooklyn?
Nearby attractions include the Brooklyn Academy of Music (BAM), Fort Greene Park, Barclays Center, Brooklyn Bridge, Brooklyn Bridge Park, the Brooklyn Museum, and Dekalb Market Hall.
Can I walk to the Brooklyn Bridge from Ace Hotel Brooklyn?
Yes — the Brooklyn Bridge is within walking distance from the hotel, with walk times reported in various sources as roughly 14–25 minutes depending on route and pace.
Is there a bakery counter or grab-and-go food at Ace Hotel Brooklyn?
Yes — The Lobby includes a Bakery Counter with morning hours, and the hotel offers all-day food options at The Lobby and Lele's Roman.
Does Ace Hotel Brooklyn have a pool or beach access?
No — the hotel does not have a pool or on-site beach access, but seaside destinations like Brighton Beach and Coney Island are reachable by subway or car.
Weddings & celebrations
10Can Ace Hotel Brooklyn host weddings and receptions?
Yes — Ace Hotel Brooklyn has a full events floor with multiple event spaces suitable for ceremonies, receptions, and private celebrations.
What wedding venues are available at Ace Hotel Brooklyn?
On-site venues include the Atrium, the Studio, the Stoop, and the Garden, plus additional ballroom and meeting spaces on the events floor.
How many guests can the Atrium at Ace Hotel Brooklyn accommodate?
The Atrium measures about 2,650 sq ft and is listed with a capacity to host up to 200 guests for wedding receptions.
What is the capacity of the Studio at Ace Hotel Brooklyn for weddings?
The Studio is approximately 1,674 sq ft and can accommodate up to 150 guests for events.
Is there a smaller event space at Ace Hotel Brooklyn for intimate gatherings?
Yes — the Garden is an intimate event space just off the lobby with a listed capacity of about 50 people, suitable for smaller gatherings or first-look photos.
Does Ace Hotel Brooklyn provide wedding planning and catering support?
The hotel offers dedicated wedding services and on-site dining options such as Lele's Roman and The Lobby that can serve wedding guests; contact the hotel's events team for specific catering details.
Are Ace Hotel Brooklyn's wedding spaces wheelchair accessible?
Yes — the hotel provides a wheelchair-accessible path of travel and elevator access throughout the property, including the event floor.
Can wedding guests stay at Ace Hotel Brooklyn?
Yes — the hotel has 287 non-smoking guestrooms and suites for wedding parties and guests to book; contract and block-room availability should be arranged with the events team.
Is there a dedicated events floor at Ace Hotel Brooklyn?
Yes — a full hotel floor is dedicated to events and includes ballrooms, modular spaces, a community kitchen and a full bar, totaling several thousand square feet of event space.
How do I inquire about booking a wedding at Ace Hotel Brooklyn?
Contact the hotel's events or sales team through the hotel website or ask BookResorts agents for assistance; BookResorts is an independent travel agency available 24/7 at +1 (888) 605-1350.
Booking & prices
12How do I make a reservation at Ace Hotel Brooklyn?
You can reserve rooms on the hotel's website or through third-party booking channels; for help, BookResorts agents are available 24/7 at +1 (888) 605-1350.
Are meals included in room rates at Ace Hotel Brooklyn?
No — Ace Hotel Brooklyn is not an all-inclusive property and room rates do not include meals or drinks.
Is breakfast included with my reservation at Ace Hotel Brooklyn?
Breakfast is not included; full breakfast is available for a surcharge with menu prices generally ranging from about $5 to $35 per person.
Does Ace Hotel Brooklyn charge a destination fee?
Yes — a destination fee of $40 per night plus tax applies and covers amenities like the fitness center and enhanced in-room WiFi with TV casting.
Will I need to present ID and a credit card at check-in?
Yes — all guests must present a valid government-issued photo ID and a credit card at check-in.
Does Ace Hotel Brooklyn place an incidental hold on my credit card?
Yes — a credit card authorization at check-in covers room cost plus taxes and an additional $300 hold for incidentals.
Can I request early check-in or late check-out at Ace Hotel Brooklyn?
Early check-in and late check-out are available upon request and are subject to availability.
Are the rooms at Ace Hotel Brooklyn non-smoking?
Yes — Ace Hotel Brooklyn offers 287 non-smoking guest rooms and suites.
What amenities are included in guest rooms at Ace Hotel Brooklyn?
All rooms include Firsthand shampoo, conditioner and body wash, a flat-screen TV, Pearl+ soap, a hairdryer, a fully stocked minibar, a bathrobe, an iron, and an in-room safe.
What is the hotel's cancellation or payment policy?
Specific cancellation and payment policies vary by rate and channel; check your booking confirmation or contact the hotel or BookResorts at +1 (888) 605-1350 for details.
Can I book Koju or Lele's Roman when I book my room at Ace Hotel Brooklyn?
You can make restaurant reservations separately — Lele's Roman via Resy and Koju via SevenRooms or Resy — but restaurant bookings are handled directly and are not guaranteed by a room reservation.
Does Ace Hotel Brooklyn accept which cards at check-out?
The property accepts major cards including American Express, Discover, Mastercard, Visa, JCB, Diners Club and debit cards; transactions are cashless.
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